Privacy Policy

Last Updated: 25 September 2025

At Norwalk Masala – Indian Restaurant & Bar (“we,” “our,” or “us”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (the “Site”), make reservations, dine with us, or interact with our services.

By accessing our Site or using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information:
    Name, email address, phone number, billing information, reservation details, and event booking details.

  • Non-Personal Information:
    Browser type, IP address, device type, operating system, and Site usage data (via cookies and analytics).

  • Special Information (if applicable):
    Dietary preferences or allergy information, when voluntarily provided by you.

2. How We Use Your Information

We may use your information to:

  • Process reservations and event bookings.
  • Communicate regarding your dining experience, reservations, or promotions.
  • Improve our services, menu, and website experience.
  • Send newsletters, offers, or updates (only if you have opted-in).
  • Comply with legal obligations or resolve disputes.

3. Cookies & Tracking Technologies

  • Our Site may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
  • Cookies do not store personal information unless you voluntarily provide it.
  • You can adjust your browser settings to refuse cookies, though some Site features may not function properly.

4. Third-Party Services

  • We may use third-party tools (e.g., analytics providers, payment processors, reservation platforms). These services may collect and process your data in accordance with their own policies.
  • Norwalk Masala is not responsible for the privacy practices of external websites linked from our Site.

5. Data Sharing & Disclosure

We do not sell or trade your personal information. However, we may share information in the following circumstances:

  • With trusted third-party vendors who assist in providing services (e.g., reservations, payment processing, marketing).
  • To comply with legal requirements or protect the safety, rights, or property of Norwalk Masala, its staff, or guests.

6. Data Security

  • We implement reasonable physical, electronic, and managerial procedures to protect your information.
  • However, no online transmission or storage system is 100% secure. You provide information at your own risk.

7. Children’s Privacy

Our Site and services are not directed toward individuals under 13 years of age. We do not knowingly collect information from children. If you believe a child has provided personal data, please contact us for removal.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information.
  • Opt out of promotional communications at any time.
  • Request information about how your data is processed.

To exercise these rights, contact us at the details provided below.

9. Email & Marketing Communications

  • By providing your email or phone number, you agree to receive reservation confirmations, service updates, or optional promotional messages.
  • You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or contacting us directly.

10. Changes to This Privacy Policy

We reserve the right to update or revise this Privacy Policy at any time. The latest version will always be available on this page with the updated date.

11. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Norwalk Masala – Indian Restaurant & Bar
📍 120 New Canaan Avenue, Norwalk, Connecticut 06850, United States
📞 (203) 354-0705
📧 [Insert Email Address]